NodeBB

Based on my experience over the past year, I can confidently say that the platform has improved tremendously. The customer support is now much more responsive and helpful.

Does anyone have tips for optimizing the mobile experience? I mainly use my phone and sometimes the interface can be a bit tricky to navigate on smaller screens.

Great topic! I've been thinking about this for a while. My experience has been quite positive overall, especially when it comes to the gameplay mechanics. What do you all think about the recent updates?

Toggle Quote On 2/18/2026 at 1:49 PM, 786 said:

Lol, Can't expect this from you 1win.

I lost almost 2.2k$+ in 2 weeks, expecting to get something, if not atleast some fair winners.

Do something 1win, You can check my id, its vip and check my losses too Id : 50034465

@Ilya Osipov@Nikita 1win Do something guys

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I understand your feelings, but please, take in consideration that the results of this giveaway were made randomly. No additional details could affect it.

Dear players, thank you for your help and information. The list of winners will be checked again. We will publish a new one soon

Toggle Quote On 2/18/2026 at 1:31 PM, Navneet said:

Same person posting same id from different account and its not allowed, he won 600$ at 4th place. Can you please do something?

@Ilya Osipov @Nikita 1win @Ilya 1win

please review it

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Dear player, thank you for the information!

Dear player, feel free to contact our support team for further assistance . Just click Casino at the top of the page, then open the section with our support team. After reaching out to our support team, please allow some time for us to address your query as it moves through our queue.

Toggle Quote On 2/2/2026 at 5:18 AM, KaelMeta said:

I am writing to report an issue with my 1win account regarding a withdrawal that has been pending for an unusually long time. My 1win user ID is 345618952. On 1 February 2026 at around 11:00 a.m., I requested a withdrawal of 1000 USDT via the TRC20 network. This amount was won as the first prize in a meme contest organized by 1win, and I have already completed the required account verification. As of now, more than 24 hours have passed and the withdrawal is still pending without any progress or clear explanation on the platform. I have contacted 1win customer support about this issue, but so far I have not received any response or update regarding the status of my withdrawal. The lack of communication and delay in processing my funds is very concerning. I kindly request that my 1000 USDT (TRC20) withdrawal, which I won as first place in the meme contest and for which my account is fully verified, be processed and completed as soon as possible, and that I be informed clearly about the reason for this delay. I also expect a proper response from customer support so that I can have clarity about the safety and status of my funds.

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Dear player, feelfree to contact our support team for further assistance . Just click Casino at the top of the page, then open the section with oursupport team.
After reaching out to our support team, please allow some time for us to address your query as it moves through our queue.

Toggle Quote On 2/1/2026 at 6:59 PM, Kapi said:

Помогите

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Здравствуйте! Чем я могу вам помочь?

Toggle Quote On 2/1/2026 at 3:33 AM, Ravan said:

I am writing to officially report my unresolved deposit issue.

On January 29, 2026, at 9:10 PM, I made a payment of 167.53 AZN to my 1win account using my Kapital Bank debit card. The amount was successfully withdrawn from my bank account and this transaction was confirmed by my bank receipt. However, the funds were never credited to my 1win balance.

I contacted your support team earlier and was told that the issue was "investigated", but more than 48 hours have passed and there is no solution or clear explanation. They just gave me a bonus code and $2 was credited to my account and it doesn't work

Account ID: 93572178

Deposit amount: 167.53 AZN

Payment method: Kapital Bank debit card

Date and time: January 29, 2026 – 21:10

I urgently request:

1. A full investigation of this transaction

2. An immediate transfer of 167.53 AZN to my 1win account or a full refund to my card

3. A clear and unambiguous explanation of the delay

Please note that if this issue is not resolved quickly, I will have to file formal complaints with my bank and the relevant regulatory and consumer protection authorities, providing all transaction evidence.

I am expecting a clear answer as soon as possible.

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Please, keep in mind that deposits typicallytake up to 24 hours to process on our platform.
If this period has been exceeded, feel free to contact our support team for further assistance . Just click Casino at the top of the page, then open the section with our support team.
After reaching out to our support team, please allow some time for us to address your query as it moves through our queue.

Toggle Quote On 2/2/2026 at 11:07 AM, nabin das said:

Hasn't the Concern team been in touch with me for 8 months?Hasn't this relevant team and personal manager been getting time to contact me for 8 monthsYou've been lying to me every day, saying someone will contact me soon, but no one has timeI have been waiting for 8 months and you and every day are saying the same thing, the problem is not being solvedHow much more time will it take? Tell me, am I crazy? How much longer will I have to wait?I won the lucky drive event i phone 16 pro max but I haven't heard anything from it since May

Why don't you listen to me? Support chat, email, call everywhere. No one is solving my problem.

Please solve my problem, I don't want anything else.

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Hello Dear player! Unfortunately, despite all my desire, I have no way to check this issue, just like any other moderator. It would be slightly incorrect to assume that we have “everything at hand.” The best solution here, as my colleagues have already suggested, is to contact technical support, they will be able to help you much faster.
I understand that waiting is difficult, but the specialists will definitely see your issue through to the end.

Toggle Quote On 1/29/2026 at 12:06 PM, 786 said:

Congrats all winners

Hey 1win team please don't bring meme giveaway next time, most are copied and irrelevant memes.

please bring the old one next time.

@Ilya Osipov @Ilya 1win @Nikita 1win

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Thank you for your feedback, we will take it it consideration

Toggle Quote On 1/29/2026 at 11:15 AM, fist1 said:

Всё хорошо, 1win как всегда ставит условия конкурса и сам же их не выполняет. Они выбирают победителя не по креативности, а по тому сколько этот человек оставил у них денег(возможно они уже всё вип игроки) Почему я так думаю? Всё участвующие в игре были намного креативнее 8-го места(больше участников с таким же Id нет)

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Понимаем эмоции — работ было много и все достойные. Но призовых мест ограниченное количество, и победителей выбирало жюри по правилам конкурса, вне зависимости от каких либо факторов, кроме самих публикаций. Спасибо за участие

Toggle Quote On 1/29/2026 at 10:59 AM, Richard said:

How I didn't win admin why I think my meme is good at least last prize is ok i I didn't win because I didn't put 1WIN logo?

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Dear player, thank you to all participants for your incredibly creative submissions and for meeting all the contest requirements.
Unfortunately, the number of prizes is limited, and even when all rules are followed, not everyone can become a winner. The final decision was made by the jury based on the set of criteria outlined in the contest rules.
We truly appreciate your involvement and hope to see your work in our future activities.

Toggle Quote On 1/29/2026 at 9:45 AM, Spencedami said:

Verification Should be accepted Easily And faster in the Nigeria region

And stop blocking of acct

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Verification on the website is selective.
If you have received an email or message requesting you to complete account verification, all the necessary information and further instructions will be included in that message. Responses are processed in the order they are received.

Пожалуйста, имейте в виду, что обработка выводов средств на нашей платформе обычно занимает до 24 часов.
Если этот срок был превышен, вы можете обратиться в нашу службу поддержки за дополнительной помощью. Для этого нажмите «Casino» в верхней части страницы, затем откройте раздел со службой поддержки.
После обращения в службу поддержки, пожалуйста, дайте нам некоторое время на обработку вашего запроса, так как он будет рассматриваться в порядке очереди.

Toggle Quote On 1/25/2026 at 4:51 AM, harry said:

@Nikita 1win hello

When I try to post my meme it shows

Hidden - This content must be approved before it can be edited.

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Hello ‍️
the comment was already uploaded)

Toggle Quote On 1/24/2026 at 3:10 PM, Arman Sahakyan said:

Excuse me, when will the money be transferred to the card?

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Please, keep in mind that withdrawals typically take up to 24 hours to process on our platform.
If this period has been exceeded, feel free to contact our support team for further assistance . Just click Casino at the top of the page, then open the section with our support team.
After reaching out to our support team, please allow some time for us to address your query as it moves through our queue.

Toggle Quote On 1/16/2026 at 10:05 AM, Sabel said:

Kenapa akun saya tidak bisa withdraw

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Toggle Quote On 1/8/2026 at 9:11 PM, Agustin1999 said:

I made a bet of a hockey ice team without the tie.

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Our support team will be able to help you with that. 🥰 Just click Casino at the top of the page, then open the section with our support team