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Withdrawal

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  • K Offline
    K Offline
    KaelMeta
    wrote last edited by
    #4

    THE SUPPORT ON PLATFORM JUST SAYING EMAIL THE SUPPORT BUT THE SUPORT AINT RESPONDING ALMOST 24HOURS TOO HOW IS THAT?

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    • K Offline
      K Offline
      KaelMeta
      wrote last edited by
      #5

      the support AI is keep telling me this but the security email is not responding to anyone what's happening?
      image.png

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      • I Offline
        I Offline
        Ivan 1win
        wrote last edited by
        #6

        Ivan 1win

        Toggle Quote On 1/31/2026 at 7:06 AM, KaelMeta said:

        THE SUPPORT ON PLATFORM JUST SAYING EMAIL THE SUPPORT BUT THE SUPORT AINT RESPONDING ALMOST 24HOURS TOO HOW IS THAT?

        Expand
        Our support team responds to requests in the order they come in. Please be patient - they will get back to you.

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        • I Offline
          I Offline
          Ivan 1win
          wrote last edited by
          #7

          Ivan 1win

          Toggle Quote On 1/31/2026 at 7:22 AM, KaelMeta said:

          the support AI is keep telling me this but the security email is not responding to anyone what's happening?

          image.png

          Expand
          This message means that your issue will be handled only by the security team. Please contact them via the provided email address and wait for a response, as requests are processed in order.

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          • K Offline
            K Offline
            KaelMeta
            wrote last edited by
            #8

            Toggle Quote On 1/31/2026 at 7:22 AM, Ivan 1win said:

            Our support team responds to requests in the order they come in. Please be patient - they will get back to you.

            Expand
            You talking about the Email support or on support chat?

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            • K Offline
              K Offline
              KaelMeta
              wrote last edited by
              #9

              Toggle Quote On 1/31/2026 at 7:24 AM, Ivan 1win said:

              This message means that your issue will be handled only by the security team. Please contact them via the provided email address and wait for a response, as requests are processed in order.

              Expand
              Alright thanks

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              • I Offline
                I Offline
                Ivan 1win
                wrote last edited by
                #10

                Ivan 1win

                Toggle Quote On 1/31/2026 at 7:25 AM, KaelMeta said:

                Alright thanks

                Expand
                Glad to help you! 🙂

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                • Z Offline
                  Z Offline
                  ZagiAchmadGinarta
                  wrote last edited by
                  #11

                  Toggle Quote On 1/31/2026 at 6:54 AM, KaelMeta said:

                  HELLO ANY PPL THAT WON FROM MEME CONTEST GOT THEIR PRIZE? LIKE I WITHDRAW 24HOURS AGO ALREADY AND COMPLETED THE VERIFICATION STILL PENDING ALSO I CONTACT SUPPORT ON THE SITE AND SAID CONTACT THE EMAIL THEN I CONTACTED EMAIL AND NO RESPONSE... ANYONE CAN RESOLVE THIS? WHY WITHDRAW TAKES TIME ITS JUST CRYPTO WITHDRAWAL SUPPORT NOT RESPONDING TOO... image.png.cca957d680b294e5db3782318ff36f77.png

                  Expand
                  How's the progress? Is it resolved?
                  My problem is the same, it started on January 30th. It hasn't been credited yet.

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                  • K Offline
                    K Offline
                    KaelMeta
                    wrote last edited by
                    #12

                    Toggle Quote On 2/3/2026 at 11:11 AM, ZagiAchmadGinarta said:

                    How's the progress? Is it resolved?

                    My problem is the same, it started on January 30th. It hasn't been credited yet.

                    Expand
                    It got cancelled and this what security said “Thank you for the information provided. Based on the results of the verification of your game account, you will be sent a response letter by e-mail.
                    We draw your attention to the fact that during the inspection period, the ability to withdraw funds from the account may be restricted.”

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                    • A Offline
                      A Offline
                      Abd
                      wrote last edited by
                      #13

                      Screenshot_20260205-120544.png

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                      • A Offline
                        A Offline
                        Abd
                        wrote last edited by
                        #14

                        February  3
                        8 days ago
                        Help help

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                        • I Offline
                          I Offline
                          Ivan 1win
                          wrote last edited by
                          #15

                          Ivan 1win

                          Toggle Quote On 2/11/2026 at 11:28 AM, Abd said:

                          Screenshot_20260205-120544.png

                          Expand
                          Hey there, player! Please reach out to our support team on the platform. They will provide you with guidance regarding this matter.

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                          • P Offline
                            P Offline
                            pierjox
                            wrote last edited by
                            #16

                            Based on my experience over the past year, I can confidently say that the platform has improved tremendously. The customer support is now much more responsive and helpful.

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